About ALS

Your neutral international customs broker

About ALS Customs Services

Customs simplified. Trade amplified.

Founded in 1989, ALS Customs Services is a trusted international customs provider with over 35 years of experience. We deliver tailored solutions, focusing on long-term partnerships and sustainable success.

Our decentralized structure, strong IT expertise, and innovative team ensure flexibility and a customer-first approach. We simplify complex customs processes to help our clients succeed.

Employees
 
Countries across the world
 
Offices
 
At ALS, our people are our strength. Their expertise and our global network drive operational excellence
JAN DYKHUIZEN
Managing Director ALS GROUP

Our Culture

Mission
To lead in customs solutions with top compliance, excellence, and passionate people.
Vision
To inspire companies to trade with confidence by creating seamless borders.
Core Values
Fair working conditions, high quality results & legal, ethical and moral responsibility.

Sustainability at ALS

We think green to make a difference

Real change in society and the environment only happens through strong partnerships and shared responsibility.

Our teams help businesses navigate regulatory requirements such as CBAM, EUDR or PPWR, reducing the risk of reporting gaps, customs delays, operational disruption and unexpected financial exposure.

By reducing reliance on paper-based processes, enabling digital workflows, supporting flexible working arrangements, and encouraging employees to use resources responsibly, we aim to reduce the environmental impact of our day-to-day operations.

Through energy-efficient buildings, photovoltaic systems, rainwater utilisation and e-mobility initiatives, we reduce resource consumption and operational emissions across our facilities.

  • Inclusion –We value different perspectives, experiences, and ways of thinking, and encourage participation across our organisation.
  • Respect –We promote open communication, constructive feedback, honesty, and mutual respect in our day-to-day interactions.
  • Diversity –We welcome individuals from different backgrounds and aim to create an environment where everyone can contribute and develop.

Open communication, feedback, and continuous reflection are integral to how we work. We strive to create an environment where employees can grow, contribute, and take responsibility for their actions. Through accountability, transparency, and responsible decision-making, we promote high standards of professional conduct across our organisation.

ALS Certifications

Verified by leading institutions and authorities

Authorised Economic Operator:

Certified by customs authorities, we ensure secure, efficient, and trusted cross-border supply chains—benefiting partners and clients alike.

EcoVadis Certified:

Rated by EcoVadis for our performance in sustainability, ethics, and responsible business practices.

Economic cooperation:

In partnership with Antwerp Management Schooland Ruhr-Universität Bochum, we turn research into practice—boosting efficiency, sustainability and market relevance.

SDG 9: Sustainable Industry

ALS supports innovation through digital customs processes, CBAM compliance expertise, carbon footprint measurement of the company cars, and collaboration with academic institutions to support responsible and compliant international trade.

Our Approach to Corporate Compliance

At ALS Customs Services, compliance is at the heart of both daily operations and long-term planning. We uphold integrity and accountability, expecting the highest standards across all levels.

Built on trust, our proactive approach includes regular trainings, open communication, and a strong internal process.

As part of the Rhenus Group, we are fully committed to the code of conduct and whistleblowing platform of our shareholder.

Read our full Code of Conduct here.

We ensure transparency and accountability. Use our reporting platform to raise concerns — all reports are handled confidentially and in line with our compliance standards.

At ALS, strong compliance empowers our teams to act confidently—guided by clear values, principled support, and lasting stability for all.
Maximilian Nett
Compliance Officer
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