Data Protection Policy

Data Protection Policy for Users of ALS Customs Services website.

 

Introduction

At ALS Customs Services, we are committed to protecting the privacy and personal information of our website users. This Data Protection Policy outlines the use of Google Analytics, Cookies, Google Ads, and Google Search Console and describes the type of information they collect when you visit our website. 

Please read this policy to carefully understand how your data is handled. 

 

I.  Name and address of the responsible person
The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

ALS Customs Services GmbH
Hafenstrasse 20
79576 Weil am Rhein
Germany
Phone: +49 (0)7621 7906-0
E-Mail: info@als-cs.com
Website: www.als-cs.com


II. Name and address of the data protection officer

The data protection officer of the data controller is:

Tomislav Varvodic
At Hülsenfeld 25
40721 Hilden
Germany
E-mail: datenschutz@als-cs.com
Website: www.als-cs.com


In order to carefully protect your privacy and to ensure comprehensive confidentiality in the handling of your data, we would like to provide you with some notes and information below:

 

Anonymous data collection

In principle, you can use our websites without informing us who you are. We only learn about technical data like the name of your Internet service provider, the website from which you are coming and the websites that you are visiting within our domain. This information is evaluated with the date and time details for internal statistical purposes that are related to advertising and website analysis and it also enables us to design our websites to meet requirements. You remain completely anonymous as the user in this process. We do not draw up any user profiles with pseudonyms. 

Data protection declaration by ALS Customs Services GmbH

We would like to provide you with the following facts and information about the care that we take to protect your private sphere and our extensive degree of confidentiality when handling your data:

 

Customer data

As soon as you become a customer of ALS Customs Services GmbH, we store your data in line with the legal stipulations in the German Federal Data Protection Act, the German Commercial Code and the German Revenue Code. We also use your data in this case within the constraints set by German legislation to send you advertising on other products. Of course, you may cancel any such promotional use of your customer data by phone, mail or letter at any time.

 

Using cookies

We use cookies in order to improve the quality of the structure and content of our web material and to enable users to find their way around easily and as smoothly as possible. We use so-called session cookies that are restricted to the period of your visit. They help us to establish which materials were viewed from your PC as you continue to surf and also help increase your security while surfing. If you leave our website or do not click on it for some time, these transient cookies are deleted again.

Cookies cannot cause any damage to your PC. They do not pose any security risks similar to a virus or spyware. You can determine how your computer handles cookies yourself. Please use the “Help” function on your browser to allow, reject, view and delete them.

 

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files, which are stored on your computer and enable you to analyse the use of the website. The information generated by the cookie about your use of this website is normally transferred to a Google server in the USA and stored there. If IP anonymization has been activated on this website, your IP address will first, however, be abbreviated by Google within the member states of the European Union or in other countries that are signatories to the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA in exceptional cases and then abbreviated there. Google will use this information on behalf of the operator of this website to analyse your use of the website in order to compile reports about website activities and provide other services associated with the use of the website and the Internet for the website operator. The IP address communicated by your browser for the purposes of Google Analytics is not combined with any other data held by Google. You can prevent the storage of cookies by adopting the relevant setting on your browser software; however, we would point out that you may not be able to use all the functions on this website if you do so. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) being sent to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

 

Google Ads

Google Ads is an online advertising platform provided by Google that allows ALS to display targeted advertisements to our website visitors. When you visit our website, Google Ads may collect certain information for the purpose of serving relevant ads. This information may include: 

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages visited on our website 

The information collected by Google Ads is used to tailor advertisements to your interests and to measure the effectiveness of our advertising campaigns. This data is collected through the use of cookies and similar technologies.

For more information about how Google Ads collects and uses data, please refer to the Google Privacy Policy at:  https://policies.google.com/privacy?hl=en

 

Google Search Console 

Google Search Console is a web service provided by Google that enables us to monitor and optimise the performance of our website in Google search results. Whem you visit our website, Google Search Console may collect certain information for analysis and reporting purposes. 

This information may include:

  • Search queries that lead users to our website
  • Pages on our website that appear in search results
  • Clicks on our website's search results
  • Website performance metrics (e.g., loading speed, crawl errors)

The information collected by Google Search Console helps us improve the visibility and accessibility of our website in search engines. It is collected through the use of cookies and similar technologies. For more information about how Google Search Console collects and uses data, please refer to the Google Privacy Policy at:  https://policies.google.com/privacy?hl=en

 

Using Facebook plugins

Our Internet site uses social plugins (“Plugins”) related to the facebook.com social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The Plugins are marked by a Facebook logo or the additional phrase, “Facebook social plugin”. If you call up a website on our Internet domain, which contains one of these Plugins, your browser will establish a direct link to the Facebook servers. The content in the Plugin will be sent by Facebook directly to your browser and integrated in the ALS website. By integrating the Plugins, Facebook obtains the information that you have accessed the relevant page on our Internet site. If you are logged on at Facebook, Facebook can assign the visit to your Facebook account. If you interact with the Plugins, for example, by activating the “I like” button or leaving a commentary, the relevant information will be transferred directly to Facebook from your browser and stored there. You can obtain the purpose and scope of the data collection process and the ongoing processing and use of the data by Facebook and your rights and options to make settings to protect your private sphere from Facebook’s data protection guidelines. If you do not wish Facebook to gather any data about you via our Internet site, you must log out of Facebook before visiting our Internet site.

 

Microsoft Clarity

This website employs the features of the "Microsoft Clarity" service, provided by Microsoft Corporation, located at One Microsoft Way, Redmond, WA 98052-6399, USA (referred to as "Microsoft" hereafter). MS Clarity is a tool designed for analysing user behavior on this site. Specifically, it records mouse movements and generates graphical representations, such as heat maps, highlighting the most frequently scrolled-to areas of the website. Additionally, Clarity has the capability to record sessions, enabling the viewing of page usage through videos. General user behavior information within our website is also obtained. The recorded data is retained for a period of up to 30 days.

Upon accessing our website through a Microsoft advertising advert, Microsoft places a cookie on your computer. The following data is collected and processed as part of MS Clarity usage:

  • IP address
  • Location
  • Browser information
  • Screen resolution
  • Language settings
  • Visited website/subpages
  • Date/time of website access
  • Clicks, scrolls, mouse movements

The utilisation of MS Clarity relies on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. You have the option to withdraw your consent at any time by adjusting your preferences in the "Cookie preferences" section.

It is important to note that Microsoft may transfer personal data to the USA. The European Commission approved its adequacy decision for the USA on July 10, 2023. Microsoft Corporation holds certification under the EU-US Privacy Framework, confirming adherence to necessary data protection regulations and practices. Microsoft employs the collected data to enhance its advertising and other services, with the possibility of linking the data to your Microsoft account if applicable. Microsoft may also recognize and store your IP address. Data transfer to the USA as part of MS Clarity processing is secured through standard contractual clauses.

To learn more about how Microsoft handles and utilizes your data, please refer to the Microsoft Privacy Statement.

 

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